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Effective Date: February 22, 2025
Welcome to First Aid Pro. By accessing our website and purchasing our products, you agree to the following Terms of Service. These terms apply to all users of our website, including visitors, customers, and businesses engaging with our services.
First Aid Pro reserves the right to refuse service, cancel orders, or restrict access to our website at our sole discretion, without prior notice. We may refuse service for any reason, including but not limited to:
✔️ Suspected fraudulent transactions
✔️ Violations of our policies
✔️ Abuse of our staff or systems
🚫 We are not obligated to fulfill any order if we suspect misuse, violation of laws, or unethical behavior.
Our first aid kits and refills are designed for general personal, commercial, and workplace use. However, it is the buyer’s responsibility to ensure compliance with local health and safety regulations.
🔹 We do not provide medical advice. Our products are for first aid purposes only and should not replace professional medical care.
🔹 We are not responsible for improper use of our products. Always follow the manufacturer’s instructions and guidelines.
First Aid Pro shall not be held liable for any damages, injuries, or losses resulting from:
📌 Use of our products is at your own risk. We provide them “as is” without any warranties, express or implied.
All products are sold without warranties unless explicitly stated. We do not guarantee that our products will be:
✅ Free from defects (though we ensure quality control)
✅ Suitable for every medical emergency
✅ Compatible with specific regulatory requirements outside South Africa
🚨 If you receive a damaged or defective product, please contact us within 7 days of delivery for assistance.
We offer secure payment gateways to protect your financial transactions. By making a purchase, you confirm that:
✔ You are authorized to use the payment method provided
✔ You understand that all transactions are final, except in cases of eligible refunds or returns
✔ Fraudulent transactions will be reported to authorities
We aim to process and ship orders within 3 to 5 working days. However, we are not responsible for delays due to courier issues, strikes, or natural disasters.
🚚 Once an order has been dispatched, delivery timelines are managed by our shipping partners.
By using our website and purchasing our products, you agree to indemnify and hold First Aid Pro harmless from any claims, losses, damages, liabilities, or legal fees arising from:
🔹 Your misuse of our products
🔹 Your violation of these Terms of Service
🔹 Any legal claims made by third parties related to your use of our products
These Terms of Service are governed by South African law. Any disputes arising from these terms will be settled in South African courts.
First Aid Pro reserves the right to update these Terms of Service at any time. Any changes will take effect immediately upon posting on our website. By continuing to use our services, you agree to the updated terms.
For any questions regarding these Terms of Service, please contact us:
📍 First Aid Pro
📞 Phone: 076 673 2001
📧 Email: info@firstaidpro.co.za
🌐 Website: www.firstaidpro.co.za (Insert actual URL if applicable)
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service. 🚑
