Privacy Policy

Effective Date: February 22, 2025

1. Introduction

At First Aid Pro, your privacy is our priority. We are committed to protecting your personal information and ensuring that it is used responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect

When you place an order or contact us, we may collect the following information:

• Personal Information: Name, email address, phone number, and delivery address.
• Payment Information: We use secure payment gateways, and we do not store or process your payment details directly.
• Order Details: Products purchased and shipping preferences.

3. How We Use Your Information

We only use your personal information for the following purposes:
✔️ To process and fulfill your order efficiently.
✔️ To provide customer support and respond to inquiries.
✔️ To improve our services based on feedback and usage.
✔️ To communicate updates related to your purchase (e.g., order confirmation, shipping details).

🚫 We will never sell, rent, or share your information with third parties for marketing purposes.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. All transactions are processed through trusted and secure payment gateways to ensure your financial details remain confidential.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your information by contacting us.
• Opt-out of any non-essential communications (e.g., promotional emails).
• Request details on how your data is used at any time.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 First Aid Pro
📞 Phone: 076 673 2001
📧 Email: admin@firstaidpro.co.za
🌐 Website: www.firstaidpro.co.za (Insert actual URL if applicable)

By using our website and services, you agree to this Privacy Policy and the responsible handling of your information.